Exporting guests
Download your guest list as a CSV file, what columns it contains and how to keep it safe.
Needs a manager or owner role.Last verified
Export guests downloads your guest list as a CSV file that opens in any spreadsheet app.
Before you start
Only owners and managers see Export guests. The file contains personal details, so store it securely and delete copies you no longer need.
Export
- Open Guests, with the right location selected.
- Choose Export guests. When it's ready, the file downloads.
- A message confirms how many guests were exported.
Very large lists are limited to a first batch. If the message says only the first part was exported, contact Support for a larger export.
What's in the file
- Name, email, phone, plus extra emails and phones.
- Birthday, tags, first, last and next visit, visit and booking counts, no-shows and cancellations.
- Past visits brought in by an import, in their own columns.
- Marketing opt-in and status for the selected location.
- Given name and family name, when known.
Staff notes are not included by default.
Troubleshooting
- No Export guests button: your role isn't owner or manager.
- Accented names look garbled: open the file with UTF-8 encoding in your spreadsheet app.