Reports

Reports shows how a location is doing: bookings, covers, attendance, peak times and deposits, counted by local service day.

Who can see it

Owners and managers. Some sections need a plan with advanced reporting, and waitlist and Standby performance need those features in your plan.

Use reports

1. Open Reports with the right location selected.
2. Choose a range: Last 7 days, Last 30 days or your own dates.
3. Read the sections:
   • Bookings by day and Daily figures – bookings, covers, Cancelled and No-shows.
   • Bookings by party size, Median lead time and Booked same day.
   • Average covers by weekday and local half hour – your peak times.
   • Deposits taken, Deposits collected, Deposits refunded, Outstanding deposits and Net held.

Why a number may look different

• Rates are held back until the day is over, and need enough bookings. Otherwise you'll see Too few bookings for a rate.
• No-show and attendance figures depend on bookings being closed properly. Reconcile past bookings for accurate reports.
• Days are your location's local service days.

Troubleshooting

• Page says "Select a location to see reports": choose a location at the top.
• Upgrade notice on a section: that section isn't in your plan.