Reservations views and booking details
Find bookings by day, week or month, understand each status, and open a booking's details without losing your place.
Last verified
Reservations lists every booking for the selected location.
Choosing a date
Use the date controls at the top to move between days, or choose Today to come back. Switch between the day, week and month views to plan ahead.
Booking statuses
| Status | Meaning |
|---|---|
| Request | Waiting for staff to Accept (only if your location holds online bookings as requests). |
| Confirmed | Booked and expected. |
| Arrived | The guest is here but not yet at the table. |
| Seated | At the table. |
| Completed | The visit has finished. |
| Cancelled, No show, Did not dine | The booking didn't go ahead. |
Every status has its own label and icon, not just a colour.
Booking details
Select a booking to open its details in a side panel. The list and date stay where they were. From the panel you can, depending on your role:
- change status (Accept, Mark arrived, Seat, Complete),
- choose Running late if the guest has called,
- Move table or Assign table,
- Change time or covers,
- open Guest details and notes,
- see Payment details if a deposit or card guarantee applies,
- Cancel the booking.
Managers and owners may also see Correct booking for fixing past records.