ResRes

Closures and special dates

Close for a holiday, change hours on one date, or set dates that repeat every year — without touching your weekly hours.

Needs a manager or owner role.Last verified
Open closures (in your ResRes dashboard; sign-in required)

Use Closures and special dates for any date that is different from your normal week.

Add a date

  1. Open Setup and go to Closures and special dates.
  2. Pick the date.
  3. Under Applies to, choose Whole location or a single service.
  4. Under What happens, choose:
    • Closed for this date – no bookings, or
    • Changed hours – set different hours and a Last booking time for that date.
  5. Choose whether it repeats: Does not repeat or Every year. Yearly dates use the same day and month every year.
  6. Choose Save date.

The repeat choice can't be changed once saved. To change it, remove the date and add it again.

Existing bookings

Adding a closure stops new bookings for that date. Bookings already made are not cancelled automatically. Review them on Reservations and contact the guests if needed.

Troubleshooting

  • Guests can still book on a closed date: check the date was saved for the whole location rather than a single service, and for the right location.
  • A yearly date is wrong: remove it and add it again with the correct date or repeat choice.
  • Bookings already exist on a new closure: they stay in place. Move or cancel them from Reservations and let the guests know.

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