ResRes

Pacing

Limit how many guests can arrive in each time window so the kitchen and floor aren't overloaded.

Needs a manager or owner role.Depends on your plan — see PricingLast verified
Open Pacing (in your ResRes dashboard; sign-in required)

Pacing limits how many guests can arrive in each time window, even when tables are free. Use it to stop everyone arriving at 19:30 at once.

Before you start

  • Your plan must include cover pacing controls.
  • Only owners and managers can change pacing limits.

Add a pacing limit

  1. Open Setup and go to Pacing limits.
  2. Choose Add pacing limit.
  3. Under Applies to, choose Whole location (default) or a specific service.
  4. Set the Arrival window (minutes), for example 15.
  5. Set Most guests per window, for example 20.
  6. Choose Save pacing limit.

How limits combine

  • A service limit replaces the location default for that service.
  • Only one limit can be switched on per scope.
  • What each service uses shows which limit applies where.

Pacing works alongside your tables. A time is only offered if there's a free table and room in the pacing window.

Troubleshooting

  • Times disappearing even though tables are free: a pacing limit is probably full. Check No times available.
  • Upgrade notice: pacing isn't in your plan. Existing limits stay in force and remain visible.
  • Phone bookings: staff bookings follow the same rules.

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