Waitlist & Standby

Walk-in queues, table offers and Standby requests.

• Waitlist basics and Mark calledRun today's walk-in queue, quote waits, seat parties, and understand that Mark called only records a manual contact.
• Offering a table and timed offersHold a real table for a waiting party, give them a deadline to accept, and record their answer.
• Auto-offer to the next partyWhen a guest declines or lets an offer expire, ResRes can offer the same table to the next eligible party, up to your limit.
• Table-ready text alertsSend a one-way text asking a waiting party to come back. It holds no table and has nothing to accept.
• Waitlist QR and online joinLet walk-in guests join today's waitlist from their phone, print the Waitlist QR code, and replace it if it's misused.
• Standby: adding and managing requestsKeep a list of guests who want a table on a future date that's full, and let them join from your booking page.
• Standby offers and guest responsesOffer a freed table to a standby guest, track their deadline, and understand automatic standby offers.